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Location Closure The Central Library will be closing Saturday, January 18 @ 3 PM due to a speaker event.

Location Closure The Forest Park, Washington Village, & Brooklyn branches are closed for renovations. Learn more here.

Holiday Closing All Pratt Library locations will be closed Monday, January 20 in observance of Martin Luther King Day.

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Resources & Support
Food Assistance & Distribution
Healthcare Resources 
Housing Navigation & Resources 
Mental Health Services & Resources 
Wellness & Recovery


External Resources

24/7 Resources & Support

211 Maryland 
Dial 2-1-1 or 1 (800) 492-0618. Resource database available in over 150 languages

988 Lifeline 
Dial or text 9-8-8. Provides emotional support and access to mental health care

Baltimore Crisis Response Hotline 
(410) 433-5175 Mental health care, resources for substance use, supportive counseling, and suicide crisis intervention

Domestic Violence Hotline 
(410) 889-7884 Support to help survivors of domestic violence

Maryland Network Against Domestic Violence 
1 (800) 799-7233 24-hour national hotline

Homeless Veterans Hotline 
1 (877) 424-3838 Support for veterans who are homeless or at risk of homelessness and their families

Trans Lifeline 
1 (877) 565-8860 Peer support and resources for the trans community

Baltimore City 311 Services 
Dial 3-1-1. Connects Baltimore citizens, businesses & visitors with a vast array of city services

Food Assistance & Distribution

Food Rescue Baltimore: Fresh food distribution throughout Baltimore 

Meals on Wheels: Meal delivery service for those who are homebound

Moveable Feast: Meal delivery service for those who are medically vulnerable

Search for food distribution sites through CharmCare.

Healthcare Resources

Baltimore City Health Department’s list of Primary Care Clinics for the Uninsured

Healthcare for the Homeless: Primary care, LGBTQ care, reproductive care, HIV testing, psychiatric and therapy, social work, dental, and pharmacy

Shepherd’s Clinic: Healthcare for the uninsured; primary care and behavioral health

Housing Navigation & Resources

To access city-funded shelters, call the Baltimore City Shelter Hotline (443) 984-9540, which is available Monday – Friday from 8:30am to 4:30pm.

Baltimore Outreach Services: Case management and shelter services

Community Action Partnership (CAP) Centers: Security deposit assistance, case management, utility assistance

Mayor’s Office of Homeless Services: Shelter and outreach services

Mental Health Services & Resources

Behavioral Health System Baltimore: Resources to promote emotional health and wellness

Chase Brexton: General mental health services and specialized services for LGBTQ individuals

NAMI Metro Baltimore: Support groups, education and advocacy around mental health issues

Rebuild, Overcome and Rise (ROAR) Center: Holistic support and mental health services for survivors of crime

Sheppard Pratt: General mental health services include walk-in mental health clinics

Roberta’s House: Trauma-informed care for children and families experiencing grief

House of Ruth Maryland: Services and resources for survivors of domestic violence

Wellness & Recovery

National Council for Mental Wellbeing: Resources and advocacy related to mental health and substance use treatment

On Our Own of Maryland: Peer-operated behavioral health advocacy and education

Housing Navigators
More Information
house key and keychain in a doorknob with a person in the background - housing navigators

Housing Navigators


Community members can get help with finding stable housing, education, advocacy, and more at select Pratt locations in partnership with the Mayor's Office of Homeless Services.

Social Worker in the Library
More Information
social workers in the Pratt Library helping a man at a table

Social Worker in the Library


Get free one-on-one advice on a variety of social issues from a social worker at select Pratt locations.