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Location Closure The Forest Park, Washington Village, Reisterstown Road, Brooklyn, & Northwood branches are closed for facility improvements. Learn more here.

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BGE at the Pratt

BGE Energy Assistance Ambassadors are available at the following Library locations to provide personalized customer support. They assist with understanding bills, evaluating qualifying billing and energy efficiency programs, and offering guidance for energy assistance applications. 

BGE at the Pratt service mark

Drop-in assistance is available at the schedule below— no appointment required!

BGE at the Pratt representatives do not handle collections. For the BGE Collections Department, please call 1 (800) 685-2210.

Drop-In Hours

Central LibraryThird Wednesdays
12 pm – 4 pm 

April 16
May 21
June 18
July 16
August 20
September 17
October 15
November 19
December 17
Pennsylvania AvenueSecond Wednesdays
12 pm – 4 pm

April 9
May 14
June 11
July 9
August 13
September 10
October 8
November 12
December 10

Visit the BGE Community Events calendar for more opportunities to connect with BGE representatives.

Lawyer in the Library
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Lawyer in the Library - Maryland flag and gavel

Lawyer in the Library

Get free, one-on-one legal advice on a variety of issues, both in-person and online.

Peer Navigators
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Peer Navigators outside the Pennsylvania Avenue Branch library

Peer Navigators

Through the Peer Navigator Program, Peer Recovery Specialists and Peer Trainees serve as role models and provide a safe, non-judgmental space that promotes overall wellness, in partnership with the Maryland Peer Advisory Council.