BGE at the Pratt
BGE Energy Assistance Ambassadors are available at the following Library locations to provide personalized customer support. They assist with understanding bills, evaluating qualifying billing and energy efficiency programs, and offering guidance for energy assistance applications.

Drop-in assistance is available at the schedule below— no appointment required!
BGE at the Pratt representatives do not handle collections. For the BGE Collections Department, please call 1 (800) 685-2210.
Drop-In Hours
Central Library | Third Wednesdays 12 pm – 4 pm April 16 May 21 June 18 July 16 August 20 September 17 October 15 November 19 December 17 |
Pennsylvania Avenue | Second Wednesdays 12 pm – 4 pm April 9 May 14 June 11 July 9 August 13 September 10 October 8 November 12 December 10 |
Visit the BGE Community Events calendar for more opportunities to connect with BGE representatives.

Lawyer in the Library
Get free, one-on-one legal advice on a variety of issues, both in-person and online.

Peer Navigators
Through the Peer Navigator Program, Peer Recovery Specialists and Peer Trainees serve as role models and provide a safe, non-judgmental space that promotes overall wellness, in partnership with the Maryland Peer Advisory Council.